Services
Network Services Technology Project Management
Isn’t it important to have a technology partner to help you sift
through the confusion of network service options? How do you know
what to choose? Who is giving you the right advice?
BCR frequently works as a "Customer Advocate" to represent our clients
in discussion with network service providers. It’s like having a
loyal employee looking out for your best interests without the
expense.
Site-to-Site Connectivity:
BCR routinely works
with our customers to assist them in planning for inter-facility
connectivity. We make sure systems at various customer locations
are properly designed to support inter-site information movement
and call activity. Our job is to support our customer’s planning
efforts and to assist them with the difficulties of finding the
most cost-effective network solutions.
Long Distance Cost Savings:
Hasn’t this become a frustrating issue? Everyone says they have a
great deal for you! How do you know what to choose?
If you could choose a long distance provider you know you can
trust, who offered very competitive rates on a very reliable
network does that help? We think it does. That’s why BCR went
through an extensive evaluation of network providers and chose
to offer a program that we believe provides the best value to our
customers at very low rates.
Today, more than ever, you need solutions that add value to your
business. At BCR, we believe that a "project managed" needs
analysis and implementation process will yield the best value
for your investment. Here’s our perspective!
Needs Analysis & Technology Awareness: Sometimes
it’s hard to know what results you want when you don’t know what
services may be available. BCR works with our customers to
understand their business needs. As this process unfolds, BCR
looks to educate our customers by discussing the feasibility of
technological options. This "information sharing" is a "team effort"
that helps to form a more viable solution for your business.
Installation Planning: Now you know what you want,
but how do you deliver your solution in an efficient and orderly
manner? We work with you to identify key business functions, and
discuss installation procedures that compliment your business
environment. This enables BCR to schedule the various tasks and
manage them to completion without disrupting your work functions.
Customer Training & Orientation: Your employees
play a very important role in the value of your solution.
You can spend the money, but if the solution is not embraced
by your employees you are not getting the true value of your
investment. At BCR we understand the importance of employee
acceptance, as we strive to personalize our training so each
employee sees the benefits. Studies have shown that businesses
typically only use 15 to 20% of the resources available to them.
You deserve better!
Solution Delivery: When BCR employees are in your
work environment we must always be professional and respect your
need to conduct business. Before we begin our work "Team BCR"
meets to discuss our solution delivery plan. This is when team
members are briefed on your business and reminded of our role in
your workplace.
Solution Evaluation & Follow Up: Now that you have
had time to adjust to your new solution are your employees using
the tools available to them? People need a little time to use
something first, then they can provide us with input to make positive
adjustments that increase the value to your business. BCR will give
you time to adjust to your new technology, then we schedule a
"round table" discussion to evaluate your use of the system
and offer suggestions that improve your business operation.
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